{"id":1978,"date":"2025-05-10T15:10:34","date_gmt":"2025-05-10T15:10:34","guid":{"rendered":"https:\/\/elcorresponsalperu.com\/?p=1978"},"modified":"2025-05-10T15:10:34","modified_gmt":"2025-05-10T15:10:34","slug":"adios-a-llamadas-spam-se-oficializa-nueva-ley-las-prohibe-mediante-call-centers-diario-sin-fronteras-tu-diario-regional","status":"publish","type":"post","link":"https:\/\/elcorresponsalperu.com\/?p=1978","title":{"rendered":"\u00bfAdi\u00f3s a llamadas spam? Se oficializa nueva ley las proh\u00edbe mediante call centers \u2013 Diario Sin Fronteras -Tu Diario Regional"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<div class=\"post-featured\" id=\"post-featured\">\n<div class=\"post-featured-image-bd\">\n<figure>\n<a href=\"https:\/\/diariosinfronteras.com.pe\/wp-content\/uploads\/2025\/05\/IMG_20250510_092401_800_x_533_pixel.jpg\" rel=\"bookmark\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\"><br \/>\n<img width=\"660\" height=\"330\" src=\"https:\/\/diariosinfronteras.com.pe\/wp-content\/uploads\/2025\/05\/IMG_20250510_092401_800_x_533_pixel-660x330.jpg\" class=\"attachment-bd-normal size-bd-normal wp-post-image\" alt=\"IMG 20250510 092401 800 x 533 pixel\" decoding=\"async\" fetchpriority=\"high\" title=\"\"\/>                            <\/a><br \/>\n<\/figure>\n<\/div>\n<\/div>\n<p><!-- #post-featured --><\/p>\n<h3>El Congreso de la Rep\u00fablica promulg\u00f3 la nueva ley que ampl\u00eda la <strong>prohibici\u00f3n<\/strong> a las llamadas y mensajes spam, modificando el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor.<\/h3>\n<p>La Ley N.\u00ba 32323, que obtuvo luz verde tras una reconsideraci\u00f3n del proyecto aprobado el a\u00f1o pasado, busca reforzar la protecci\u00f3n contra m\u00e9todos comerciales agresivos o enga\u00f1osos utilizados por proveedores de bienes y servicios.<\/p>\n<blockquote>\n<p>\u201cEl derecho de todo consumidor a la protecci\u00f3n contra los m\u00e9todos comerciales agresivos o enga\u00f1osos implica que los proveedores no pueden llevar a cabo pr\u00e1cticas que mermen de forma significativa la libertad de elecci\u00f3n del consumidor a trav\u00e9s de figuras como el acoso, la coacci\u00f3n, la influencia indebida o el dolo\u201d, se\u00f1ala la ley.<\/p>\n<\/blockquote>\n<p>Con esta norma queda prohibido el uso de centros de llamadas o \u201ccall centers\u201d, sistemas de llamadas telef\u00f3nicas, mensajes de texto o correos electr\u00f3nicos masivos con fines publicitarios, salvo que el consumidor haya dado un consentimiento previo, libre, informado, expreso e inequ\u00edvoco para ser contactado.<\/p>\n<p>Este permiso, indica el texto promulgado, puede ser revocado en cualquier momento, sin necesidad de dar una justificaci\u00f3n, y cualquier incumplimiento ser\u00e1 considerado una infracci\u00f3n muy grave.<\/p>\n<p>Adem\u00e1s, se establece que el Estado deber\u00e1 definir las reglas espec\u00edficas para el uso adecuado de llamadas y mensajes a trav\u00e9s de redes de telecomunicaciones.<\/p>\n<\/p><\/div>\n<p><script>\nwindow.___gcfg = {lang: 'en-US'};\n(function(w, d, s) {\nfunction go(){\nvar js, fjs = d.getElementsByTagName(s)[0], load = function(url, id) {\nif (d.getElementById(id)) {return;}\njs = d.createElement(s); js.src = url; js.id = id;\nfjs.parentNode.insertBefore(js, fjs);\n};\nload('\/\/connect.facebook.net\/en\/all.js#xfbml=1', \t'fbjssdk' );\nload('https:\/\/apis.google.com\/js\/plusone.js', \t\t'gplus1js');\nload('\/\/platform.twitter.com\/widgets.js', \t\t\t'tweetjs' );\n}\nif (w.addEventListener) { w.addEventListener(\"load\", go, false); }\nelse if (w.attachEvent) { w.attachEvent(\"onload\",go); }\n}(window, document, 'script'));\n<\/script><script>\nwindow.___gcfg = {lang: 'en-US'};\n(function(w, d, s) {\nfunction go(){\nvar js, fjs = d.getElementsByTagName(s)[0], load = function(url, id) {\nif (d.getElementById(id)) {return;}\njs = d.createElement(s); js.src = url; js.id = id;\nfjs.parentNode.insertBefore(js, fjs);\n};\nload('\/\/connect.facebook.net\/en\/all.js#xfbml=1', \t'fbjssdk' );\nload('https:\/\/apis.google.com\/js\/plusone.js', \t\t'gplus1js');\nload('\/\/platform.twitter.com\/widgets.js', \t\t\t'tweetjs' );\n}\nif (w.addEventListener) { w.addEventListener(\"load\", go, false); }\nelse if (w.attachEvent) { w.attachEvent(\"onload\",go); }\n}(window, document, 'script'));\n<\/script><script>(function(d, s, id) {var js, fjs = d.getElementsByTagName(s)[0];  if (d.getElementById(id)) return;  js = d.createElement(s); js.id = id;  js.src = \"\/\/connect.facebook.net\/en-US\/all.js#xfbml=1\";  fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));<\/script><br \/>\n<br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>El Congreso de la Rep\u00fablica promulg\u00f3 la nueva ley que ampl\u00eda la prohibici\u00f3n a las llamadas y mensajes spam, modificando el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor. La Ley N.\u00ba 32323, que obtuvo luz&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1979,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/diariosinfronteras.com.pe\/wp-content\/uploads\/2025\/05\/IMG_20250510_092401_800_x_533_pixel.jpg","fifu_image_alt":"","footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-1978","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-nacionales"},"aioseo_notices":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/elcorresponsalperu.com\/index.php?rest_route=\/wp\/v2\/posts\/1978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elcorresponsalperu.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/elcorresponsalperu.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/elcorresponsalperu.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elcorresponsalperu.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1978"}],"version-history":[{"count":0,"href":"https:\/\/elcorresponsalperu.com\/index.php?rest_route=\/wp\/v2\/posts\/1978\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/elcorresponsalperu.com\/index.php?rest_route=\/wp\/v2\/media\/1979"}],"wp:attachment":[{"href":"https:\/\/elcorresponsalperu.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1978"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/elcorresponsalperu.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1978"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/elcorresponsalperu.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}